From Brazilian producers directly to you. Glad to meet! We are Coffee Unite.

Terms

Return & Refund Policy

Thanks for shopping at COFFEE UNITE LLC.
If you are not entirely satisfied with your purchase, we’re here to help.

Returns/Refunds

Due to the characteristics of the product, ALL SALES ARE FINAL and we do not accept returns.

Contact Us

If you have any questions or problems with the product you purchased from us, we have a commitment and policy to make our clients satisfied with our premium products. Therefore we will do whatever we can to address your queries. Please contact us by e-mail at contact@coffeeunite.com.

Note on Specialty Coffee Aroma and Flavor Attributes

Although our coffees are cupped by at least three certified Q-Graders before shipment, and we use the best available packaging solution to preserve the quality of our products from our warehouses at origin up to your shop, we cannot guarantee that the coffee attributes indicated in our product pages will be perceived by all customers. Coffee tasting and cupping is a sensorial experience, which varies from person to person, but we try to include only those attributes that have been perceived by at least two out of the three tasters. If you want to find out more about our quality control, please contact me by e-mail.

Thank you,

CARLOS CARNEIRO
General Manager
COFFEE UNITE LLC